My account on Stars has been locked for 2 days now due to a transfer I received from a 2p2 member I should have obviously not traded with. I traded money with him once for ~2k and it’s very likely he broke the rules somewhere. Now, I am paying for his mistakes and PokerStars will not even tell me anything about the case or when I can expect to be able to play again. It’s really irritating that their process involves so much secrecy and lack of communication. It’s also frustrating to know I did absolutely nothing wrong and yet, it might be days or even weeks before I can play there again. I hope they get things right and that they don’t make me wait too long.
Regardless, I question the practice of closing a player’s account, especially with a substantial amount of money in it, and keeping him in the dark about what is actually going on, and why. This is not how a business should operate and definitely not how they should treat their customers. I am not pleased. But, there is a silver lining to all of this: perhaps I might be able to get a $50 reload bonus from them once my account is enabled again.
Edit: After a week it has been unlocked. While it took some time I am grateful they took the right decision, as they usually do in these cases.
damn, super unlucky SM! now post a pic of the 30s! hobokes